Ninja Dan-san
-
Objection Handling
.
Do you lead with “Yes, yes, yes,” or with “No, no, no”? Do you have a pattern of agreeing or disagreeing with your customer or interlocutor? Neither is right,…
-
Avoid the Commodity Slice
.
A commodity is something of value; but it is also something so abundant that there is little profit margin, something widely available on the market. Water, air, agricultural products,…
-
Vulnerability is Power
.
Another counter intuitive piece of advice – find the power in being vulnerable – and how to do it safely. Projecting power with “machismo,” “the stiff upper lip,” high-power,…
-
Forming, Storming, Norming, Performing
.
High performance teams seldom occur by accident; they require practice, conflict, respect and a whole basketful or characteristics that only come if people continue to work together. It is…
-
Elaborate the Obvious, Filibuster with Intent
.
Being a “super-master of the obvious,” or “master of the super obvious,” is a fun and friendly way to tease friends who keep saying the obvious or talking too…
-
Clear as Mud
.
Clear as Mud, is a verbal habit of including too many details, tangents, intentions and ending up confusing the audience.
-
Triple A
.
Bonds are triple A rated, and insurance companies are named “Triple A,” so what does it mean to be a Triple A as a person? Triple A is a…
-
Don’t Get Wedged
.
Getting wedged is about finding ways to work around fixations, or getting too attached to your ideas.
-
Mitigated Speech
.
Mitigated speech is not speaking effectively because of power differentials in the culture or organization.