Change
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Seven Principles of Engaging Communication
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What if there was a checklist of things every email should contain. What if that checklist helped you in conversations with prospective customers, with peers, and with managers. What…
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Show me something I can say “No” to
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It sounds counter intuitive: “Show [your customer] something [they] can say no to.” But it turns out to be a very empowering way to think. This is what a…
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Forming, Storming, Norming, Performing
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High performance teams seldom occur by accident; they require practice, conflict, respect and a whole basketful or characteristics that only come if people continue to work together. It is…
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Don’t Get Wedged
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Getting wedged is about finding ways to work around fixations, or getting too attached to your ideas.